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Adexen Recruiting Customer Service Officer

Adexen is recruiting for one of its clients a Customer Information Center Counselor for their Nigerian office. This client is major international group specializing in the fabrication and the selling of paints and protective coatings for the Industry. Our client Our Client is an International Industrial Group. They are looking for a dynamic and self-motivated individual to fill the position of Customer Information Center Counselor for their Nigerian office. Job description The candidate should be able to provide customer satisfaction through support in creating and achieving business targets and achieve organizational goal and performance. Responsibilities   The candidate should be able to manage customer claims and ASC claims. Conduct NPS (net promoter score) surveys time to time and prepare reports for management VOC care: collect VOC of customers/Dealers and customers and report to manager. Manage and forward customers claims to ASC's and follow up until claim closes. The candidate should be able to maintain system reports and analyze.           The candidate will also have to provide training to CIC counsellors and allot jobs to counsellors and follow up until get final reports. Reply to customers' e mail on GCSC/GSFS.   Qualifications et experience Young graduates with good communication skills. 2 years of experience. Candidates should be  proficient in the use of the computer, specially MSoffice (specially.xls) Knowledge of Net promoter Score (NPS) survey. The candidate should have analytical skills to analyze and prepare reports for management. Excellent communication skills with internal and external customers. Soft spoken and a good listener. What is on offer Local staff contract If your experience, personal characteristics and qualifications meet the position specifications and your personal objectives are to seek such a challenge, then we would like to hear from you with details of your current earnings, up to date CV and explanation as to why your achievements to date fit you for consideration. Click here to apply online

http://1.bp.blogspot.com/_2d3Pc-tVykY/SvBZs8_f_YI/AAAAAAAACXY/VVROiAx_Pkg/s320/google-nigeria.png Google the biggest Online search engine and pay-per-click advertising company in its bid to pursue technology-driven initiatives in Africa that will have a meaningful impact on the continent's development has created Google's Market and Business Development team. The area: Partner Solutions Organization Partner Solutions Organization (PSO) is a strategic partner-facing technology group at Google that develops solutions for and builds enduring relationships with Google's largest and most important partners. Highly skilled, talented, flexible and multi-faceted PSO team members address the most pressing technology challenges our partners have – ones that have no simple answers – in order to drive distinctive partnership value. The role: Business Development Manager As a Business Development Manager, you will work on new product initiatives and key strategic relationships. You will be responsible to spot opportunities, evaluate inbound inquiries, build partnerships, collaborate with many internal functional groups globally, and negotiate and close business deals. You will also work with product and engineering teams on new product incubation and exploratory efforts. You have a good business judgment and a deep interest in the internet technology industry, Google products, and Africa. You have the ability to negotiate with senior executives and a passion for putting together complex, different strategic partnerships. For instance, Google Apps, Maps, & Mobile partnerships, as well as any of the other partnership ideas that come across our desk on a daily basis. Responsibilities: Identify, structure, negotiate and close large, strategic relationships with potential partners. Manage pipeline of multiple prospects to aggressive deadlines and successful resolution. Identify emerging market trends and translate these to prospects. Own relationship with partners at senior level ensuring partner happiness. Work cross-functionally within Google to ensure that revenue targets and account-based objectives are achieved. Requirements: BA with degree with a strong academic record. MBA is a plus. Extensive experience in business development launching, closing and managing partnerships in Nigeria. Experience in business development in other countries of Sub-Saharan Africa is a plus. Experience developing channel programs and dealing with SMBs is a plus. Demonstrated ability to think strategically about complex issues and develop thoughtful recommendations and action plans. Strong analytical, research and financial modeling skills. Excellent presentation skills. Demonstrated ability to lead and manage multiple projects, with a broad range of internal and external constituents. This Position is Based in Lagos, Nigeria Click Here For More

Google the biggest Online search engine and pay-per-click advertising company in its bid to pursue technology-driven initiatives in Africa that will have a meaningful impact on the continent's development has created Google's Market and Business Development team. The area: Partner Solutions Organization Partner Solutions Organization (PSO) is a strategic partner-facing technology group at Google that develops solutions for and builds enduring relationships with Google's largest and most important partners. Highly skilled, talented, flexible and multi-faceted PSO team members address the most pressing technology challenges our partners have – ones that have no simple answers – in order to drive distinctive partnership value. The role: Business Development Manager As a Business Development Manager, you will work on new product initiatives and key strategic relationships. You will be responsible to spot opportunities, evaluate inbound inquiries, build partnerships, collaborate with many internal functional groups globally, and negotiate and close business deals. You will also work with product and engineering teams on new product incubation and exploratory efforts. You have a good business judgment and a deep interest in the internet technology industry, Google products, and Africa. You have the ability to negotiate with senior executives and a passion for putting together complex, different strategic partnerships. For instance, Google Apps, Maps, & Mobile partnerships, as well as any of the other partnership ideas that come across our desk on a daily basis. Responsibilities: Identify, structure, negotiate and close large, strategic relationships with potential partners. Manage pipeline of multiple prospects to aggressive deadlines and successful resolution. Identify emerging market trends and translate these to prospects. Own relationship with partners at senior level ensuring partner happiness. Work cross-functionally within Google to ensure that revenue targets and account-based objectives are achieved. Requirements: BA with degree with a strong academic record. MBA is a plus. Extensive experience in business development launching, closing and managing partnerships in Nigeria. Experience in business development in other countries of Sub-Saharan Africa is a plus. Experience developing channel programs and dealing with SMBs is a plus. Demonstrated ability to think strategically about complex issues and develop thoughtful recommendations and action plans. Strong analytical, research and financial modeling skills. Excellent presentation skills. Demonstrated ability to lead and manage multiple projects, with a broad range of internal and external constituents. This Position is Based in Lagos, Nigeria Click Here For More

Baker Hughes Entry Level Field Engineer Opportunities - Nigeria

Field Engineers work on delivering frontline technical services and solutions to our customers across any one of Baker Hughes' drilling, evaluation, completion and production technologies. From fulfilling engineering and sales support roles, to performing and leading land and sea well-site operations, the job is physically and mentally demanding. While challenging, it provides the foundational stages of a career within the company, and builds the necessary knowledge, business, and leadership skills to positions of increasing responsibility within the company in operational, engineering or business support functions. Year 1 Responsibilities: You enter as a Field Engineer I focused primarily on core safety and field operational skills and you will develop a limited scope of technical product and service skills. Further you will participate in a mentorship program to ensure you have a comprehensive, holistic learning experience and ultimately enable you to support and mentor less experienced staff. The first year of the Engineer Development Program typically consists of: Orientation that combines company-level and specific service line level instructor-led activities: - Base location orientation & training, including (where applicable) fire fighting training, offshore survival training and emergency response - The company-level Engineer Development Program 1 - A multiple-week service line specific Core Training Academy Significant field exposure and structured on-the-job training and e-learning. For example, you will spend extended periods of time in the field observing and assisting in field service jobs, such as: - Assembling down-hole equipment at base location prior to being dispatched to well-site. Down-hole equipment may be a combination of electrically, mechanically, or hydraulically activated and operated specialized equipment deployed in to a well. - Deploying down-hole equipment under supervision at the well-site - Design well-site interventions under supervision using proprietary well-site simulation software packages - Analyzing rig-site product utilization & performance data and determining & recommending changes of basic product down-hole assembly configurations - Assisting sales representatives in business development activities including presenting to clients under supervision - Performing warehousing and logistical activities (e.g. blending chemicals to required specifications for bulk transfer to well-site) - Setting up and removing equipment at the well-site - Authoring and producing post-job evaluation reports for clients To gain promotion to a Field Engineer II role you are expected to have completed the following: Met or exceeded the business and development goals established during the performance management process Met all technical training requirements Met proficiency requirements for assigned technical, leadership, behavioral, and business skills Formal Field Review. Key Requirements: Bachelor's or Master's degree in an Engineering, Science, or Applied Science discipline Authorisation to work in country of application Fluency in English, both written and verbal Possess a valid driver's license with a clean driving record Willingness to relocate Key Behavioral Factors: High energy, self-motivated individuals Creativity & initiative Leadership & decision making Control of Quality Analytical, problem solver Ability to prioritize and manage ambiguity Click here to apply online